The curfew is 22:00. Please contact us if you can do it after that.
【Hotel / Guest rooms】
By what time is check-in okay?
Last check-in is at 21:00. However, this does not apply if you contact us in advance that it will be delayed.
【Hotel / Guest rooms】
What time is check-in / check-out?
Check-in is from 15:00 and check-out is until 10:00.
【Hotel / Guest rooms】
Can I make a reservation on the day?
Same-day reservations are not possible. Basically, we accept reservations up to 3 days in advance, but depending on the contents of plan, it…Continue reading
【Hotel / Guest rooms】
Is it possible to use it in a group?
It can also be used by groups. In the case of meals, up to 15 people can be prepared at the dining venue.
【Hotel / Guest rooms】
Can I use a credit card?
JCB, Visa, Master, AMEX are available.
【Hotel / Guest rooms】
Can I use a gift certificate?
Gift certificates are currently not available. We will list it in the information when it becomes available in the future.
【Hotel / Guest rooms】
Is it possible to bring pets?
Unfortunately, we cannot accept pets.
【Hotel / Guest rooms】
How many days in advance does the cancellation fee occur?
Cancellation fee will be charged from 3 days before. No night, no contact, on the day ... 100% The day before ... 80% 2 days ago, 3 days ago…Continue reading
【Hotel / Guest rooms】
Is it possible to smoke in the room?
Smoking is prohibited in the guest rooms and in the facility. There is a smoking area at the entrance to the garden and outside the private …Continue reading
【Hotel / Guest rooms】
Can I use it in a wheelchair?
Currently, there are no slopes installed in all areas. Our staff will help you as much as possible.
【Hotel / Guest rooms】
Do you have humidifier rentals?
It is always available in all guest rooms.
【Hotel / Guest rooms】
What kind of amenities are provided in the guest rooms?
Toothbrush sets, razors, brushes, face towels, bath towels, yukata, hair dryers, etc. are available.