Frequently Asked Questions

Usually, one bathing time is 60 minutes.
You can take as many times as you like as long as the private bath is available.

The curfew is 22:00.
Please contact us if you can do it after that.

Last check-in is at 21:00.
However, this does not apply if you contact us in advance that it will be delayed.

Check-in is from 15:00 and check-out is until 10:00.

Same-day reservations are not possible.
Basically, we accept reservations up to 3 days in advance, but depending on the contents of plan, it…Continue reading

It can also be used by groups.
In the case of meals, up to 15 people can be prepared at the dining venue.

JCB, Visa, Master, AMEX are available.

Gift certificates are currently not available.
We will list it in the information when it becomes available in the future.

Unfortunately, we cannot accept pets.

Cancellation fee will be charged from 3 days before.
No night, no contact, on the day ... 100%
The day before ... 80%
2 days ago, 3 days ago…Continue reading

Smoking is prohibited in the guest rooms and in the facility.
There is a smoking area at the entrance to the garden and outside the private …Continue reading

Currently, there are no slopes installed in all areas.
Our staff will help you as much as possible.

I am sorry.
This facility does not offer pick-up service.
When coming by public transportation, please use a taxi from the nearest Yu Statio…Continue reading

It is always available in all guest rooms.

Toothbrush sets, razors, brushes, face towels, bath towels, yukata, hair dryers, etc. are available.

This facility does not have private rooms.
We will prepare it at the restaurant.

Dinner time is between 17:30 and 19:30
Breakfast time is between 7:00 and 8:30
We will ask you for your desired time.

Of course, we will do our best to accommodate you.
However, there is a trade-off such as arranging ingredients.
We will change it if you con…Continue reading

We do not allow drinks to be brought into the dining room.
There is no problem with bringing it into the guest room.

You can use it free of charge in this facility.
If you have any questions, please ask.

There is a coin laundry behind the hotel parking lot.
2 washing machines and 2 dryers are installed.

Although it is not installed in this facility,
There is a juice vending machine in the parking lot of the hotel.

One-day hot springs may be closed irregularly.
We apologize for the inconvenience, but we would appreciate it if you could confirm by phone …Continue reading